FMCL Puts Its Product Documentation Online
Aug ’12, the company requires to ensure that users of its products have access to various installation and safety material, and also requires to ensure that instructions are available for the safe disposal of its products at the end of product lifecycle.
While this information is included in a leaflet or manual when the product is dispatched from our premises, the company has modified its website to allow users to access all relevant product documentation at any time from our website.
In addition to providing datasheets, design, drawings, and installation and operation instructions available to all, the company has included information on its ROHS, REACH and WEEE compliance information available on the website.
The company has also added support for the online completion of equipment returns both for repairs (within or outwith warranty), and for disposal of equipment at end of life, to assist the company in achieving its environmental goals in waste management, through the use of reuse or recycling where practical of our specialist equipment.
Jacqueline Ramsay (Director, FMCL) explained that the introduction of these additional online facilities, were designed to complement the company’s existing facilities for customers to access and inspect our quality and environmental procedures and associated Key Performance Indicators through the website, and were designed to ensure that our customers could continue to access key information from out with our offices whenever they wished.