Warranty & Repair
Fiscal Metering Consultants Ltd warrants to you, the original purchaser, that each of the products manufactured by Fiscal Metering Consultants Ltd will be free from defects in materials and workmanship for one year from installation or 18 months from the date of purchase whichever comes sooner. This warranty does not apply to any products which have been repaired or altered by persons other than Fiscal Metering Consultants Ltd, or which have been subject to misuse, abuse, accident or improper installation and Fiscal Metering Consultants Ltd assumes no liability under the terms of this warranty as a consequence of such events, except where required by law.
Because of Fiscal Metering Consultants Ltd high quality‐control standards and rigorous testing, we would not anticipate many customers ever needing to use our repair service.
If a Fiscal Metering Consultant Ltd product is defective, it will be repaired or replaced on a return to factory basis typically within 90 days, with you the customer only responsible for freight of the equipment to and from our facility where within the warranty period. A premium repair service is available where you require product repair or replacement in a shorter timeframe.
For out of‐warranty repairs, or where remedial work is requested on site, then you will be billed according to the cost of replacement materials, service time and freight
To enquire about returning an article for repair please complete the RMA Request (Repair) Form and obtain approval for its return. Fiscal Metering Consultants Ltd shall provide full details of its repair terms and conditions and optional premium service on receipt of the Return Material Approval (RMA) Request.